top of page
WEB-OPT Denim Stitch Background.webp
privacy policy

Effective Date: August 29, 2026

​

At END Silence, Inc., your privacy matters. This Privacy Policy explains how we collect, use, protect, and respect personal information shared through our website, programs, community spaces, digital resources, mobile applications, donation and payment tools, and communications.   END Silence, Inc. is committed to handling information with care, transparency, integrity, and respect for the safety and dignity of every person we serve.

​

Information We Collect

We may collect limited personal information when you voluntarily provide it, including:

  • Name, email address, mailing address, phone number, or other contact information;

  • Information you choose to share through contact forms, messages, prayer requests, volunteer inquiries, program participation, or community spaces;

  • Donation, purchase, registration, or transaction details;

  • Information needed to provide requested resources, services, communications, or access to digital content; and

  • Basic technical information, such as browser type, device type, IP address, and general website or app usage, through cookies, analytics, security tools, or similar technologies.

We do not intentionally collect sensitive personal information unless you choose to provide it or it is reasonably necessary to respond to a request, provide assistance, protect safety, process a transaction, or meet legal obligations.

​

How We Use Information

Information we collect may be used to:

  • Respond to inquiries, messages, prayer requests, and requests for assistance;

  • Support volunteer, donor, supporter, member, and community participation;

  • Process donations, purchases, registrations, or requests for digital resources;

  • Provide updates, newsletters, and relevant communications when you have opted in or otherwise requested them;

  • Maintain records needed for accounting, tax, audit, legal, and organizational purposes;

  • Improve our website, applications, programs, content, functionality, accessibility, and user experience;

  • Protect the security, safety, legal rights, and integrity of END Silence, Inc., its participants, and the public; and

  • Comply with applicable law and lawful requests.

We do not sell, rent, or trade personal information.

​

Community & Prayer Spaces

If you choose to share information in a community space, comment area, discussion, testimony, prayer request, or similar feature, please understand:

  • Participation is voluntary;

  • You control what you choose to share;

  • Content shared publicly may be visible to others; and

  • You should avoid posting personal, financial, medical, safety-related, or identifying information that you would not want others to see.

Private submissions, including prayer requests or messages sent directly to END Silence, Inc., are treated with care and confidentiality to the best of our ability, subject to the exceptions described in this policy and any legal or safety-related requirements.

END Silence, Inc. is not a crisis hotline, emergency service, legal service, medical provider, or substitute for professional care. If you are in immediate danger or experiencing an emergency, contact 911 or the appropriate emergency service in your area.

​

Donor, Supporter, Volunteer, and Member Confidentiality

END Silence, Inc. respects the privacy, safety, and dignity of every person who donates to, communicates with, volunteers for, participates in, or otherwise supports our organization.

We treat identifying information concerning our donors, supporters, volunteers, members, program participants, and persons seeking assistance as confidential. We do not sell, rent, trade, publish, or disclose lists containing this information to outside parties for marketing or solicitation purposes.

END Silence, Inc. will not confirm or deny whether a particular individual has donated to, communicated with, volunteered for, received assistance from, participated in, or otherwise maintained a relationship with the organization in response to an informal request from another person.

Information may be disclosed only when:

  • The individual has provided clear authorization;

  • Disclosure is reasonably necessary to process a donation, payment, registration, or requested service through an authorized service provider;

  • Disclosure is required by applicable law, a valid court order, subpoena, regulatory requirement, audit, or lawful government request;

  • Disclosure is reasonably necessary to investigate fraud, an unauthorized transaction, a security incident, or a threat to the safety or legal rights of any person or the organization; or

  • Information is shared with authorized officers, professional advisers, accountants, attorneys, or service providers who require it to perform legitimate organizational duties and are expected to protect its confidentiality.

We may publicly recognize a donor or supporter only with that person’s permission. Individuals may request that their support remain anonymous in public materials. Anonymous public recognition does not prevent END Silence, Inc. from maintaining records required for accounting, tax, audit, legal, or regulatory purposes.

​

Transaction Inquiries

A person who believes that an unauthorized transaction associated with END Silence, Inc. appears on an account that the person owns or is legally authorized to represent may submit a written inquiry to support@endsilence.net.

The inquiry should include the person’s full legal name and contact information, authority concerning the affected account, exact transaction date and amount, merchant description appearing on the statement, payment method, and only the last four digits of the affected account or card. A redacted statement showing the transaction may also be requested.

Never send END Silence, Inc. a complete payment-card number, bank-account number, security code, CVV, PIN, password, or financial-account login credentials.

END Silence, Inc. may use the supplied information to determine whether its records contain a matching transaction. Responding to a transaction inquiry does not require the organization to identify another individual or disclose that person’s donor status, communications, activities, or relationship with END Silence, Inc.

Anyone who suspects an unauthorized charge should also notify the appropriate bank, card issuer, or payment provider promptly.

​

Cookies, Analytics, and Similar Technologies

Our website or applications may use cookies, analytics, security tools, or similar technologies to:

  • Understand general usage and performance;

  • Remember user preferences;

  • Improve content delivery and functionality;

  • Help protect against fraud, misuse, or security threats; and

  • Diagnose technical problems.

You may disable or manage cookies through your browser or device settings. Some website or app features may not function properly if cookies are disabled.

​

Third-Party Services

END Silence, Inc. may use trusted third-party providers to support our operations, including services for:

  • Website hosting and website functionality;

  • Email and newsletter communications;

  • Payment and donation processing;

  • Print-on-demand or order fulfillment;

  • Analytics, security, and technical support;

  • Cloud storage or communications; and

  • Mobile-app distribution, including the Google Play Store and Apple App Store.

These providers may collect, process, or store information according to their own privacy policies and terms. END Silence, Inc. is not responsible for the independent privacy practices of external platforms, websites, social-media services, payment providers, app stores, or links that are not operated by us.

​

Data Security

We take reasonable administrative, technical, and organizational steps designed to protect personal information from unauthorized access, use, loss, alteration, or disclosure. No online system, however, can be guaranteed to be completely secure.

Please use care when sending information online and do not send highly sensitive financial information, passwords, account credentials, or other information that is unnecessary for your request.

​

Children’s Privacy

Our website, applications, services, and communications are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent where required by law.

If you believe that a child under 13 has provided personal information to END Silence, Inc., please contact us at support@endsilence.net so we can review and take appropriate action.

​

Your Choices and Requests

You may:

  • Opt out of non-essential email communications at any time by using the unsubscribe link or contacting us directly;

  • Request access to, correction of, or deletion of personal information we hold about you, where applicable;

  • Request that public recognition of your support remain anonymous;

  • Choose not to participate in optional community features; and

  • Ask questions about how your information is handled.

Some information may need to be retained for legitimate organizational, accounting, tax, fraud-prevention, security, legal, or regulatory purposes.

Requests may be submitted to support@endsilence.net.

​

Faith-Based Context

END Silence, Inc. is guided by a Christian faith perspective and a commitment to truth, healing, dignity, and the protection of children and survivors. Engagement with faith-based material is voluntary, and individual beliefs and journeys are respected.

​

Changes to This Policy

We may update this Privacy Policy as our services, practices, or legal obligations change. The most current version will be posted on this page with an updated effective date. Continued use of our website, applications, or services after an update means you acknowledge the revised policy.

​

Contact Us

Questions, concerns, privacy requests, and transaction inquiries may be sent to:

END Silence, Inc.
Email: support@endsilence.net

bottom of page